Brand Survey Terms and Conditions
Terms & Conditions
Lounge Life and Lavita Outdoor “Win 1 of 3 $100 Gift Cards” Survey Promotion
Information on how to enter and prize details form part of these conditions of entry. Entry into the competition is deemed acceptance of these terms and conditions.
The Promoter is Living Unlimited Pty Ltd, ABN70 146 140 258, of 243-247 Parramatta Rd, Auburn, NSW, Australia (“the Promoter”). For inquiries about this competition, please contact us at [email protected].
Eligibility
Entry is open to permanent residents of Australia aged 18 years or older. Permanent and casual employees of the Promoter, contractors, subcontractors and subsidiary agents of the Promoter, and members of such persons’ immediate families are not eligible to enter.
Promotion Period
The promotion commences at 12:00am AEST on November 17, 2025 and ends at 11:59pm AEDT on December 17, 2025 (“Promotion Period”).
How to Enter
To enter, eligible participants must complete the Lounge Life and Lavita Outdoor Customer Survey in full during the Promotion Period. Entrants must provide a valid email address at the end of the survey in order to qualify for the prize draw. Only one (1) entry per person will be accepted. Completion of the survey qualifies as an entry into the prize draw. (a) At the end of the survey, participants may optionally register their interest in taking part in a one-on-one interview. This is separate from the prize draw, and registering (or not registering) interest in the interview does not affect eligibility for the prize draw.
Game of Chance
This is a game of chance, and winners will be selected at random. Skill plays no part in determining the winners.
Prizes
There are three (3) prizes to be won. Each prize is a $100 Lounge Life or Lavita Outdoor Gift Card (total prize pool: $300 AUD). The total prize value is $300 AUD. The Promoter is neither responsible nor liable for any change in the value of the prize occurring between the publishing date and the date the prize is claimed.
Gift Card Terms
Gift Cards are subject to the standard terms and conditions of use as issued by the Promoter. At the Promoter’s discretion, prizes may be issued electronically via email and will remain valid for a period of 12 months from the date of issue.
Prize Draw
The prize draw will take place at 8:30am AEDT on January 2, 2026 at either the offices of the Promoter or RetailOasis Pty Ltd (ABN 22 131 828 110), who has been commissioned to undertake the survey and interviews.
Winner Notification
Winners will be notified in writing and/or by phone within seven (7) days of the prize draw.
Unclaimed Prize Draw
If a winner from South Australia cannot be contacted within three (3) months after being announced, the Promoter will redraw the prize at 8:30am AEDT on March 17, 2026. If a winner from any other State or Territory cannot be contacted within 14 days of being announced, the prize will be forfeited and redrawn at 8:30am AEDT on January 17, 2026. The redraw will take place at either the Promoter’s office or RetailOasis Pty Ltd. Redrawn winners will be notified in writing and/or by phone within seven (7) days, and winner details will be published on [insert brand website] within 30 days.
Substitution
Subject to relevant state authority approval, if the prize (or part of the prize) is unavailable, the Promoter reserves the right to substitute the prize (or that part of the prize) with a prize of equal or greater value and/or specification.
Delivery
Prizes will be delivered electronically via email within 28 days of the draw using the details provided by the entrant.
Variation and Cancellation
Subject to relevant state authority approval, the Promoter reserves the right to modify, suspend, or cancel the promotion at any time prior to awarding the prize, including where circumstances arise beyond its control.
Liability
Entrants enter the competition at their own risk. Except for liability which cannot be excluded by law, the Promoter shall not be liable for any loss, damage, or injury suffered (including indirect or consequential loss) as a result of accepting or using the prize or participating in the competition.
Disqualification
The Promoter reserves the right, in its sole discretion, to disqualify any entrant who it believes has breached these Terms and Conditions, tampered with the entry process, or engaged in conduct prejudicial to fair competition.
Prize Conditions
The prize, or any unused portion of it, is not transferable, exchangeable, or redeemable for cash. If for any reason the winner does not take the prize within the period stipulated, the prize (or any element of it) will be forfeited.
Technical Issues
The Promoter is not responsible for any technical malfunctions, internet connectivity issues, or network congestion that may affect entry or communication.
Privacy
By entering, participants consent to the collection, storage, and use of personal information by the Promoter in accordance with the Privacy Act 1988 (Cth) and the Living Unlimited Privacy Policy. Personal data collected will be used solely to administer the promotion and, where consent is provided, for marketing purposes.
