Argento Outdoor Wicker Dining Chair 2PK

Standard Warranty

Lavita Outdoor's Standard Warranty is subject to the product being cared for in accordance with the relevant care and maintenance guides. Materials and components that form part of your product are warranted against failure due to material and manufacturing faults, as outlined in the table below.

	Coverage	Period
Sunbrella Fabric	Coverage of Sunbrella upholstery as a result of the fabric becoming unserviceable due to colour or strength loss from normal usage and exposure conditions, including sunlight and atmospheric chemicals, as well as manufacturing or material defects, except where stated in Exclusions.	5 Years
Aluminium Frame	Loss of structural integrity to the frame as a result of a manufacturing or material defect, except where stated in Exclusions.	5 Years
Quick Dry Foam	Loss of resilience to the foam as a result of a manufacturing or material defect, except where stated in Exclusions. Note: Foam will soften over time and shape to the user as a result of normal wear and tear.	3 Years
Ceramic	Failure of the ceramic as a result of a manufacturing or material defect, except where stated in Exclusions.	2 Years
Soft Components	Failure of soft components including zippers, threading, straps and stitching as a result of a manufacturing or material defect, except where stated in Exclusions.	1 Years
Hard Components	Failure of hard components including legs, hardware, fixtures and/or fasteners as a result of a manufacturing or material defect, except where stated in Exclusions.	1 Years

How to Lodge A Claim

Our Customer Support Team are able to assist with any issues you may experience with your purchase. To lodge a claim, please notify Lavita Outdoor of the defect within 7 days of the defect occurring by either telephone (02) 9114 6680 or by email to [email protected].

The following details will be required when lodging a claim for assessment:

• Your order number
• A list of the product/s or component/s affected
• A description of the defect that has occurred
• Photographs showing the location of the defect on the product/s or component/s, as well as a close up photo showing the issue in detail

At times, further information may be required to accurately assess a claim. In order to expedite this process, please respond promptly to all requests made by our Customer Support Team.

Lavita Outdoor reserves the right to determine whether a part has failed due to a defect or wear and tear and whether a product or component should be repaired or replaced. Any repair or replacement under this warranty is limited to the defective part/s only.

Warranty Exclusions

Lavita Outdoor's Standard Warranty does not apply to products sold as seconds, floorstock or clearance, repaired products, or products with a defect which has been drawn to the customer’s attention before purchase. Additionally, the following warranty exclusions will apply if the product or component:

• has not been directly purchased through Lavita Outdoor
• is no longer located in Australia
• has been modified or repaired without prior authorisation
• has had tags or serial numbers removed
• has been mishandled or used inappropriately, or in a manner which may be deemed abnormal to its prescribed use
• has not been properly cared for and maintained
• has become defective or damaged due to pets
• has become defective or damaged due to spills including acid, solvent, dyes and other corrosive materials
• has become defective or damaged as a result of fading, burns, bleaching, stains or UV damage by way of sunlight, chemicals, other materials or other natural phenomena (unless stated otherwise)
• has become defective or damaged due to misuse, commercial use, improper handling or in a manner which is greater than, or exceptional to normal domestic use

Defects which arise as the result of normal wear and tear will not be covered. Any defect which has already been explained or described at the point of purchase will not be covered. Characteristics and properties of natural materials including leather, fabric, timber, stainless steel and aluminium among others are not considered to be defects, and form part of this exclusion.

This warranty is not transferable. It is limited to the original purchaser specified in the original sales order at the original delivery address.

To benefit under this warranty, the purchaser must formalise a claim with Lavita Outdoor in writing, clearly describing the issue within 7 days of the defect occurring.

Australian Consumer Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please visit https://consumer.gov.au/consumers-and-acl for more information.

Sunbrella® Outdoor Fabric

Why Sunbrella® Outdoor Fabric? Sunbrella® Outdoor Fabric is Highly durable, Easy to clean, UV, fade and weather resistant, Mold and mildew resistant, Bleach cleanable

This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Fabric density, Tensile strength, Pilling propensity, Abrasion resistance, Colour fastness, Scent

	Before applying any cleaning agent, including recommended agents, test in a small out of the way area
	Avoid placing right next to glass fences and/or large bodies of water due to possible magnified sunlight
	Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to damage
	Blot liquid spills and stains immediately
	Wipe down surfaces from seam-to-seam using only a light pressure
	Clean the entire surface area of the upholstery to avoid water rings and stains
	Keep cushions out of heavy rain
	Clean spills immediately using the correct cleaning method and remove excess moisture
	Prop wet cushions on their sides to allow easy and efficient drainage
	Always allow outdoor furniture to air-dry completely before use
	Where applicable, fluff and rotate cushions regularly to maintain shape and increase longevity
	Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife
	Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials

	Avoid placing furniture in environments that may cause UV damage when magnified by surfaces such as glass (including glass balustrades, glass panels)
	Don’t rub - instead, wipe down surfaces from seam-to-seam using only a light pressure
	Don’t allow upholstery to stay wet
	Do not use a hair dryer or heater to dry upholstery
	Prolonged outdoor use in extreme weather conditions is not recommended

Powder Coated Aluminium

Why Powder Coated Aluminium? Powder Coated Aluminium is Highly durable, Lightweight, Easy to clean, Rust proof, UV, fade and weather resistant, Environmentally-friendly, Low maintenance

This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Blemishes, Abrasion resistance, Colour fastness, Scent

	Before applying any cleaning agent, including recommended agents, test in a small out of the way area
	Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to spotting and staining
	Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife
	Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials
	When using white spirits, cleaning should be carried out in shade and during cooler temperatures using a soft cloth and gentle wiping only
	It is recommended that prior to cleaning, a small non-visible area of the powder coated article be tested to ensure that no visual color change or damage will occur

	Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to spotting and staining
	Don’t hose down your furniture during periods of extreme heat
	Prolonged outdoor use in extreme weather conditions is not recommended
	Do not under any circumstances use strong solvents such as thinners or solutions containing chlorinated hydrocarbons, esters or ketones
	Abrasive cleaners or cutting compounds should not be used
	Interpon Powder Coatings recommends nothing stronger than white spirits to assist with stubborn stains such as hard water spots / calcium stains

Ceramic

Why Ceramic? Ceramic is Highly durable, Easy to clean, Environmentally-friendly, Low maintenance

This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Grain variation, Shade variation, Blemishes, Brittleness, Tensile strength, Abrasion resistance

	Before applying any cleaning agent, including recommended agents, test in a small out of the way area
	Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to damage
	Use coasters, placemats and heat mats as appropriate to increase longevity
	Don’t drop hard or heavy items on to the surface; this may cause damage, even when dropped from a short distance
	always use a chopping board when cutting food items as a knife can cause damage to the surface
	Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife
	Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials

	Don’t hose down furniture during periods of extreme heat
	sudden temperature changes may cause stress on a material which can weaken it long-term
	Don’t drop hard or heavy items on to the surface; this may cause damage, even when dropped from a short distance
	Don’t use your tabletop as a food preparation surface;
	Prolonged outdoor use in extreme weather conditions is not recommended