My experience with the Salisbury store was seamless. Products are well displayed. My consultant, Tina, was extremely efficient, knowledgeable and friendly. I felt welcome at all times and was able to explore the range at my leisure. The products are top quality and best value for money.
We were served by Salma and she was extremely helpful and full of product knowledge, we were extremely impressed by the professionalism. One thing that really stood out for us was she knew all product measurements and details and was very competent in her service. Keep up the good work guys.
Brilliant customer service by Tina, very helpful in store without being pushy, good knowledge of products and sofa set was in stock and able to be delivered within a week for a reasonable delivery fee. 5 year warranty on the set we bought was also a plus.
Rachit was very prompt when responding to my email queries and when I came into the store his customer service was excellent. Very happy with our new lounge setting (Noosa white) and can high recommend both Lavita Outdoor Furniture and Rachit in particular. Thanks again Rachit!
I found both Jose and David extremely helpful. David dealt with my enquiry efficiently and was very flexible with my request. This is only a review of the service I received and I look forward to reviewing the outdoor lounge on receipt. David epitomises what great customer service should look like.
Ordered twice from Lavita only having seen their products online. Excellent customer service from Yasmin and both sets of delivery drivers were polite, efficient and professional. Got both deliveries within 3 weeks of ordering which was excellent given the pandemic and being in the Noosa hinterland. Highly recommended!
James was great to deal with over the phone. Very customer oriented and transparent. Breathe of fresh air. Order yet to arrive however as I type this I am very happy with my experience pre- furniture arrival. Will loop back when I’ve received my loungers.
Can’t wait to get our new outdoor lounge. Jose was fantastic over the phone as it’s not an easy time shopping for the big items online during lockdown. Jose went over and above his duties to get a delivery organized in time for a birthday in the family.
Received exceptional service from David and Jose. Jose and David explained the different variations of the product I was interested in. Jose sent me pictures so I knew exactly how the product would look like. David was patient with me as I called four times before my final decision. Can't wait to get our outdoor sofa!
Matt was very knowledgeable and attentive to our requirements. We were very happy with his advice and purchased an outdoor setting we had not originally considered. Thank you guys. Cheers Baz and Kaz
Jose was a pleasure to deal with, love our new outdoor lounge, everyone was friendly from Jose to the delivery guys
Lovely service from Joseph and roni keep up the good work guys!!!
Tina was extremely professional and helpful in my enquires and purchase of my much loved bar table. She went over and beyond to satisfy my request.
James in the Sydney store was just a pleasure to deal with - incredibly knowledgeable and very helpful.
Jose was fantastic. After having been through a few places where we were getting crowded and hassled, Jose made browsing very easy, and when we narrowed it down to two outdoor settings, he made deciding very easy with his opinion and insights. I would recommend it. The range there is better the most places as well. LH
Great service Adrian. Good product & delivery Levita. Great all round experience. Thankyou.
Yes, we’re open.
As an independent retailer, we need your support through these challenging times. We are managing the risks of COVID19 to ensure a safe environment for our staff and customers.
At this stage, all our showrooms remain open for business, but we’d like to assure you that the health and safety of our staff and customers is our highest priority.
We’ve taken all necessary precautions as advised by the government guidelines to ensure that everyone can stay safe – this includes frequent sanitisation and cleaning in showroom.
We’re also implementing social distancing guidelines, instructing employees to regularly wash their hands, and providing access to hand hygiene stations to our customers on entry and exit.
Home has never been so important. We’re here to help you choose the best sofa for you and your family.
We are following all updates to government advice closely. We are dedicated to your health and safety.
Thank you for your support and understanding.