Perfect service, I knew exactly what I wanted and Halil addressed my needs with absolutely no fuss! Really happy, thank you very much! The quality of the outdoor furniture is obviously 1st class and 5 year warranty suggestive of the company’s confidence in the product! Very happy and looking forward to picking up the product!

What a great store! We love our outdoor furniture for our new pool area! The staff were super nice and helpful. Halil and Jose were friendly and experienced and went above and beyond to look after us! Quality of the furniture is definitely up there with the best! Thanks guys pleasure meeting you both. Dom & Dan

We had a good Customer service experience with Lavita when we realised our order was not suitable for the space we had planned to put it. We had paid a deposit which was half the original cost . The item we did go ahead with did not reach the amount of the deposit . Lavita agreed to refund the outstanding amount .

We shopped around for weeks looking for the best deal for outdoor chairs. The piccolo chairs are beautiful and you can tell it’s good quality when you sit on it. Best part was the price which was significantly cheaper than many other options. Really nice customer service as well! Definitely recommend

Absolutely first class customer service … I haven't experienced customer service quite like it for many, many years anywhere else. Halil and Hose went over and above to ensure that all of my questions were answered and gave me invaluable and honest advice. This product is outstanding.

The best designed, quality & priced outdoor furniture in the Melbourne market (and we did our homework !). Excellent service & knowledge by Adrian at the Mt Waverley store too ! Save yourself the time & just go to Lavita furniture. Easy to get to, near Monash freeway. Manny & Sylvia (Hawthorn East)

My go to furniture store for outdoor if they have what i want. Have bought from them multiple times. Great quality, good prices and awesome customer service. Had an issue recently on a purchase and they were quick to respond and resolve above my expectations.

Recently I purchased a gorgeous outdoor setting from Lavita Outdoor furniture in Sailsbury Brisbane. Lovely Jasmine was so helpful in every way. Very satisfying to receive old fashioned friendly service, a quality product and at a great price too!! Thank you Jasmine and Team at Lavita Sailsbury, you're doing a great job!!

The team at Lavita we’re fantastic to deal with especially Jose. They were quick to respond to my enquiry, even helping me after hours. The whole process was very slick and not to forget the amazing quality of the lounge we purchased. Can’t wait to get it in situ!! Thanks team.

Brooke at Lavita was really helpful. It was the first and last outdoor furniture store that we visited and her advice about their quality products made it so easy. If you are hunting for outdoor furniture and don't know where to start Lavita could be a good spot.

I just bought the 7 ways Moda suite from Jose at Lavita and am so happy with purchase! Jose was so helpful and it wasn’t a bother to him to sure me the different configurations, how to take the covers off for washing and how to clip and unclip the pieces. Awesome service and awesome product - thanks Jose!!

It was a pleasure to place our June outdoor lounge order at Lavita’s Salisbury store today. Troy answered all our questions and gave us some great options we hadn’t thought of without any hard pressure upsell. Fantastic service. We can’t wait to flop on our new lounge. Much appreciated. Greg and Danni

This Lavita outdoor Sunbrella Toft lounge is exactly what my family have been looking for our outdoor area. We can now relax in style this summer and not worry about the rain damaging our furniture. The staff at Lavita were 100 percent helpful and arranged a very quick delivery time. So happy !!!!!

We got the Luna lounge suite in November from Lavita Syndey and it has been the best purchase for us. Really comfy and looks really good. The delivery guy was very helpful and the customer service was excellent too. No hesitation in giving five stars! John Balgowlah

Great service Adrian. Good product & delivery Levita. Great all round experience. Thankyou.

Amazing customer service and beautiful products. Adrian kept us updated on our delivery and did not let us down. Thanks for the fabulous experience. We are sure to be back!

Rachit was very helpful in helping me to choose my outdoor dining setting and seat style. He was very knowledgeable and courteous. I have purchased an outdoor bar and stools from Lavita previously and am still happy with the quality.

Absolutely delighted with my purchase. I placed the order on the phone with Jose. He was very friendly, honest and worked very hard to get my delivery with a very tight deadline. The delivery guys were also very friendly and kept me updated with arrival times. We bought 4 Noosa Sun lounges and we are in love with them. They look great and very stylish. Would definitely buy from Lavita again! Cheers Jean Franco Vilaro

Thanks Jose for the exceptional service. He was a pleasure to work with and was able to get our new ourdoor sofa shipped in very quick time frames for our party this Saturday. He really did go above and beyond to help us out and would definitely shop there again.

Cheap China sofas. Edit to owner. Sorry for my honesty!

Joseph and Mark A++ Amazing customer service..very helpful they extended there help making sure everything was onpoint.. Very happy with their service.

The worst company I bought 2 outdoor bed after 6 months we never used end up the fabric is yellow I called the company because it supposed to be 20 years warranty on fabric the guy was out of respect and he didn’t want to put a claim in Never buy from them the worst I ever deal with

Had an outdoor setting delivered just before Christmas which was very obviously damaged in transit. Sadly their customer "service" people in Sydney can't be bothered dealing with the issue or even responding to my enquiries. This company appears to be good right until you have a problem. Effie, if you're reading this, I just want you to know that you're absolutely terrible at your job.

Joseph and Mark delivered the new sofa today and they were great. Communicated well by giving me a call before they arrived and carried the sofa up the stairs into the apartment. The sofa is in great condition and I'm very happy with the service.

My Lavita 9 piece outdoor dining set was delivered today. What a pleasure working with the folks from Lavita. From the folks who took my order through the delivery process. Mario who coordinates and allocates deliveries sent me several messages and called me to tell me which day and what time to expect delivery (this never happens with other stores). Joseph and Mark who Drove the truck down from Sydney (2-1/2 hour drive) unloaded my furniture and moved it to my back deck as I requested. AnyTime I need furniture in the future, I’ll be ordering it from Lavita.

Fantastic service and quality products.

Very professional, excellent quality furniture beautiful showroom, great value

Very Quiet and good.

I was very happy with the delivery Joseph did for us. He was very professional and tidy, gave us a call in advance and then came at that time. Overall very happy with the service and happy to recommend Lavita.

Tina provided outstanding service and offered us a really reasonable price. But it was her knowledge of the product and her friendliness that made the difference and secured the deal.

greart products and service

Josè has been a pleasure to deal with, he gave me great advice when selecting the furniture and kept me regularly updated on my order. Great furniture quality and service, highly recommended!

Wonderful service!

The service given to us by Jose is excellent. He went out of his way to make sure our delivery of goods is delivered before Christmas as we had been previously told we might not receive it. We are very thankful to Jose for his help. I would highly recommend using Lavita Outdoor furniture at the Alexandria store if you are looking for a high quality product at a good price and great customer service

We were treated quite rudely from the first moment we walked in - snapped at about masks and signing in before he went back to talking to the other guy working in the store. Furniture looks lovely and is comfortable but way overpriced for being made in China. I won't be back and would never recommend this store to anyone else either.

Excellent service, very pleasantly surprised by the regular updates on delivery and actually turning up when scheduled.

Excellent service and delivery. The product is high quality.

Great service

Small range, overpriced

Small range, overpriced

After renovating our back yard this year we needed outdoor furniture. Went to a few different stores to see our options. All the stores we went to we’re happy for us to look around. However Lavita didn’t want our business. After explaining that I have a medical exception not to wear a mask, still didn’t want to allow me in. Apparently people not wearing mask correctly under there nose or around the chin is acceptable. Where ever I’ve been I’ll show them my exception and haven’t had any problems. I had $10,000 to spend on furniture to furnish our backyard, but Lavita won’t see any of this as even when these mask restrictions get lifted entirely I won’t be visiting this store as they never showed me any courtesy.

After renovating our back yard this year we needed outdoor furniture. Went to a few different stores to see our options. All the stores we went to we’re happy for us to look around. However Lavita didn’t want our business. After explaining that I have a medical exception not to wear a mask, still didn’t want to allow me in. Apparently people not wearing mask correctly under there nose or around the chin is acceptable. Where ever I’ve been I’ll show them my exception and haven’t had any problems. I had $10,000 to spend on furniture to furnish our backyard, but Lavita won’t see any of this as even when these mask restrictions get lifted entirely I won’t be visiting this store as they never showed me any courtesy.

Really great stuff who took great care of us and a really great selection.

Really great stuff who took great care of us and a really great selection.

Tina was a pleasure to deal with and very helpful in helping us choose the right furniture for our space.

Tina was a pleasure to deal with and very helpful in helping us choose the right furniture for our space.

The chairs are fantastic - just what I’ve been searching for. Also showroom was well laid out so easy to check out the products. Quick and easy transaction - thanks so much!

The chairs are fantastic - just what I’ve been searching for. Also showroom was well laid out so easy to check out the products. Quick and easy transaction - thanks so much!

Great service, great range - top quality! You will find what you need here for sure.

Great service, great range - top quality! You will find what you need here for sure.

Very pleased with the service and quality of the furniture purchased. The team was considerate when I communicated by constraints (budget, space etc.) and helped find the right assortment of furniture. I couldn’t be happier and am very satisfied with value for money. Thanks Jose & team.

Very pleased with the service and quality of the furniture purchased. The team was considerate when I communicated by constraints (budget, space etc.) and helped find the right assortment of furniture. I couldn’t be happier and am very satisfied with value for money. Thanks Jose & team.

Ordered couch in July, still waiting for confirmation of any kind that it has even left China and will be here by Christmas. Full of "maybes" and "I can't confirm." No follow up from the company, I have had to call every few weeks for an update. There was a problem with the fabric, so I found out so that has made it even longer. Halil was brilliant to deal with in the store in July, sadly, like another reviewer, the other male that works there yelled at me me over the phone that it was my couch, so pretty much my problem. I then was speaking with Alberto in Melbourne but he has sent a message that he is unwell and to deal with their head office. 22nd November today, I had hoped for a lounge by Christmas, but I'm not holding my breath. I thought we were so lucky finding this place, but it's just caused tears and anxiety.

Ordered couch in July, still waiting for confirmation of any kind that it has even left China and will be here by Christmas. Full of "maybes" and "I can't confirm." No follow up from the company, I have had to call every few weeks for an update. There was a problem with the fabric, so I found out so that has made it even longer. Halil was brilliant to deal with in the store in July, sadly, like another reviewer, the other male that works there yelled at me me over the phone that it was my couch, so pretty much my problem. I then was speaking with Alberto in Melbourne but he has sent a message that he is unwell and to deal with their head office. 22nd November today, I had hoped for a lounge by Christmas, but I'm not holding my breath. I thought we were so lucky finding this place, but it's just caused tears and anxiety.

Fantastic service, and Alberto’s knowledge about the products was great. Made it easy to choose the right outdoor lounge for us. Will throughly recommend

Fantastic service, and Alberto’s knowledge about the products was great. Made it easy to choose the right outdoor lounge for us. Will throughly recommend

Great customer service and super comfy loungers. Summer at home will be even better now

Great customer service and super comfy loungers. Summer at home will be even better now

Great service! Very helpful staff.

Great service! Very helpful staff.

Great product and service

Great product and service

The consultant was very professional in his explanation of the differences between the different products available and made the purchasing explanation easy.

The consultant was very professional in his explanation of the differences between the different products available and made the purchasing explanation easy.

We’ve been loyal Lavita customers for years and the quality and service is still unmatched. It’s the best place to go for on-trend, quality outdoor furniture at reasonable prices. Couldn’t recommend them highly enough.

We’ve been loyal Lavita customers for years and the quality and service is still unmatched. It’s the best place to go for on-trend, quality outdoor furniture at reasonable prices. Couldn’t recommend them highly enough.

Great furniture and service! Staff very friendly and helpful! Highly recommend it. Jose was the best!

Great furniture and service! Staff very friendly and helpful! Highly recommend it. Jose was the best!

Amazing service Alberto is excellent highly recommended!!

Amazing service Alberto is excellent highly recommended!!

The team at Lavita provide old fashioned customer service in every phase of the shopping experience, from the store to delivery. Their products that are second to none in quality and durability. We’ve been coming back for years and Albert and the team are always a pleasure to deal with!

The team at Lavita provide old fashioned customer service in every phase of the shopping experience, from the store to delivery. Their products that are second to none in quality and durability. We’ve been coming back for years and Albert and the team are always a pleasure to deal with!

Yasmin was very helpful and knew her products and stock levels well. It was great to be able to speak to someone willing to explain as well as give us time to make a decision.

Yasmin was very helpful and knew her products and stock levels well. It was great to be able to speak to someone willing to explain as well as give us time to make a decision.

Very knowledge staff who were prepared to provide advice and managed the customers well and efficiently.

Very knowledge staff who were prepared to provide advice and managed the customers well and efficiently.

Went in yesterday looking for furniture. No one was at desk when we came in so we started browsing. After about a minute a man appeared without a hello but a “you have to sign in”. I apologised as I went left when I entered not right (which is where the sign in sheet was). Still haven’t had a hello. We continued browsing and we made note that after 5 minutes we still had not even been acknowledged whatsoever. Obviously they don’t need customers to survive 🙄. We decided to leave. In the way out I stated to the man that it would have been nice to even of had a hello or can I help you. ANY kind of service even ever so slight. I asked for his name which was Nikola. I asked who the Manager was and he stated he was. Yeah, good luck with that.

Went in yesterday looking for furniture. No one was at desk when we came in so we started browsing. After about a minute a man appeared without a hello but a “you have to sign in”. I apologised as I went left when I entered not right (which is where the sign in sheet was). Still haven’t had a hello. We continued browsing and we made note that after 5 minutes we still had not even been acknowledged whatsoever. Obviously they don’t need customers to survive 🙄. We decided to leave. In the way out I stated to the man that it would have been nice to even of had a hello or can I help you. ANY kind of service even ever so slight. I asked for his name which was Nikola. I asked who the Manager was and he stated he was. Yeah, good luck with that.

Very efficient and helpful. Honest feedback to my questions. Excited about pending delivery.

Very efficient and helpful. Honest feedback to my questions. Excited about pending delivery.

Just want to say I ordered the savannah 3 piece with coffee table and was impressed with the quality,dealt with a young lady named Lucinda who was very professional and polite,and also easy to get in contact with,keep up the good work

Just want to say I ordered the savannah 3 piece with coffee table and was impressed with the quality,dealt with a young lady named Lucinda who was very professional and polite,and also easy to get in contact with,keep up the good work

Very quick and efficient customer service, our sales person was Benjamin and we were very happy with our experience at Lavita when purchasing joy sun beds.

Very quick and efficient customer service, our sales person was Benjamin and we were very happy with our experience at Lavita when purchasing joy sun beds.

Easy ordering process. The team was very helpful. Now waiting for the products to arrive.

Easy ordering process. The team was very helpful. Now waiting for the products to arrive.

Fantastic and friendly customer service from Jose. Bought from them about nine years ago and went back to get another set of furniture. Never disappointed. A place to go when you’re looking for your outdoor needs.

Fantastic and friendly customer service from Jose. Bought from them about nine years ago and went back to get another set of furniture. Never disappointed. A place to go when you’re looking for your outdoor needs.

Great customer service At Salisbury store, lovely people, very efficient, would highly recommend

Great customer service At Salisbury store, lovely people, very efficient, would highly recommend

Excellent service. Friendly and knowledgable sales staff willing to go the extra mile in ensuring customer satisfaction. Would definitely recommend to others and be shopping here again shortly!!

Excellent service. Friendly and knowledgable sales staff willing to go the extra mile in ensuring customer satisfaction. Would definitely recommend to others and be shopping here again shortly!!

Alberto was an excellent sales rep. Attention to detail and answered all my queries promptly. Thank you Alberto. I love our new Outdoor setting.

Alberto was an excellent sales rep. Attention to detail and answered all my queries promptly. Thank you Alberto. I love our new Outdoor setting.

We're very happy with the furniture. Service was prompt and polite.

We're very happy with the furniture. Service was prompt and polite.

I have purchased from Adrian at Lavita on a number of occasions. Extremely happy with the service and products.

I have purchased from Adrian at Lavita on a number of occasions. Extremely happy with the service and products.

Great service and always happy to assist when needed. Lounges are amazing and durable.

Great service and always happy to assist when needed. Lounges are amazing and durable.

We purchased an outdoor setting today from Ben. He was welcoming, helpful and not at all pushy - lovely to deal with. Jaz was great with the details around delivery date etc. We look forward to receiving our outdoor setting in Oct/Nov.

We purchased an outdoor setting today from Ben. He was welcoming, helpful and not at all pushy - lovely to deal with. Jaz was great with the details around delivery date etc. We look forward to receiving our outdoor setting in Oct/Nov.

Super happy with Lavita. I normally find it very difficult to decide on furniture settings and those sorts of things as I worry about getting it wrong. Halil really helped my wife & I out by going through which brands work best in what settings. I had loads of questions and he was more than happy to answer them all for us. Ordered two sets of furniture, for by the pool and an outdoor room. Really happy with the quality and the price we paid. And Jose also helped with final choices and gave us a lovely gift of the flexi tray to go with our pool setting which was really nice of him to do. Will be back for sure and definitely recommend.

Super happy with Lavita. I normally find it very difficult to decide on furniture settings and those sorts of things as I worry about getting it wrong. Halil really helped my wife & I out by going through which brands work best in what settings. I had loads of questions and he was more than happy to answer them all for us. Ordered two sets of furniture, for by the pool and an outdoor room. Really happy with the quality and the price we paid. And Jose also helped with final choices and gave us a lovely gift of the flexi tray to go with our pool setting which was really nice of him to do. Will be back for sure and definitely recommend.

Awesome company to deal with. They kept in touch from placing the order thru to delivery. Everyone very friendly. Fabulous product. Loving my sunlounges A1.

Awesome company to deal with. They kept in touch from placing the order thru to delivery. Everyone very friendly. Fabulous product. Loving my sunlounges A1.

Unhelpful staff, very short and pushy to get off the phone and never get a call back from delivery company. Customer Service very poor. Very short notice for delivery. Won't be using them again.

Unhelpful staff, very short and pushy to get off the phone and never get a call back from delivery company. Customer Service very poor. Very short notice for delivery. Won't be using them again.

Great customer service. Prompt return call, great help with the fabrics colour and smooth ordering and transaction process. Thanks Alberto - appreciate it.

Great customer service. Prompt return call, great help with the fabrics colour and smooth ordering and transaction process. Thanks Alberto - appreciate it.

A great in-store experience and Jose really looked after our family. The furniture arrived and looks amazing around our home. Highly recommend the Lavita team in Alexandria.

A great in-store experience and Jose really looked after our family. The furniture arrived and looks amazing around our home. Highly recommend the Lavita team in Alexandria.

Great service from very friendly staff. Our experience was very pleasant. Jose was really helpful and very obliging. Great product at a great price.

Great service from very friendly staff. Our experience was very pleasant. Jose was really helpful and very obliging. Great product at a great price.

Perfect service, I knew exactly what I wanted and Halil addressed my needs with absolutely no fuss! Really happy, thank you very much! The quality of the outdoor furniture is obviously 1st class and 5 year warranty suggestive of the company’s confidence in the product! Very happy and looking forward to picking up the product!

I had a great experience speaking with Halil over the phone today. We are unable to visit a local showroom so I called with a list of questions. He took time to answer all of my questions thoroughly and even took a few pictures to send my way. It was obvious that he was knowledgeable about their stock and the process of shipping interstate. I felt confident making a purchase with his guidance and am looking forward to our new lounge arriving in time to enjoy the spring weather.

I had a great experience speaking with Halil over the phone today. We are unable to visit a local showroom so I called with a list of questions. He took time to answer all of my questions thoroughly and even took a few pictures to send my way. It was obvious that he was knowledgeable about their stock and the process of shipping interstate. I felt confident making a purchase with his guidance and am looking forward to our new lounge arriving in time to enjoy the spring weather.

Fantastic service in the store from Halil. Demonstrated the product features and made the delivery arrangements super easy. Thanks!

Fantastic service in the store from Halil. Demonstrated the product features and made the delivery arrangements super easy. Thanks!

There product looks amazing and the team has been really helpful!

There product looks amazing and the team has been really helpful!

What a great store! We love our outdoor furniture for our new pool area! The staff were super nice and helpful. Halil and Jose were friendly and experienced and went above and beyond to look after us! Quality of the furniture is definitely up there with the best! Thanks guys pleasure meeting you both. Dom & Dan

Amazing experience at the Salisbury showroom with Yasmin today. She was super helpful and the whole process was amazing, couldn’t fault it. Would 100% recommend

Amazing experience at the Salisbury showroom with Yasmin today. She was super helpful and the whole process was amazing, couldn’t fault it. Would 100% recommend

Helpful, friendly and excellent customer service

Helpful, friendly and excellent customer service

Jose was a pleasure to deal with! Very knowledgeable & keen to ensure I was happy with my selection. Can’t wait for my new setting to arrive! Thanks for your help Jose 😊

Jose was a pleasure to deal with! Very knowledgeable & keen to ensure I was happy with my selection. Can’t wait for my new setting to arrive! Thanks for your help Jose 😊

Awesome furniture and great service , was very happy with my purchases today definitely worth a visit, it won’t disappoint .

Awesome furniture and great service , was very happy with my purchases today definitely worth a visit, it won’t disappoint .

Poor after sale service They were once a good company Dont bother with them look at others

Poor after sale service They were once a good company Dont bother with them look at others

We had a good Customer service experience with Lavita when we realised our order was not suitable for the space we had planned to put it. We had paid a deposit which was half the original cost . The item we did go ahead with did not reach the amount of the deposit . Lavita agreed to refund the outstanding amount .

Quality outdoor furniture, together with Jose's knowledge and helpful approach, made it an easy shopping experience

Quality outdoor furniture, together with Jose's knowledge and helpful approach, made it an easy shopping experience

I can thoroughly recommend this store. The people are so friendly and especially Tina was a delight to deal with. The furniture is so well priced and of a good quality.

I can thoroughly recommend this store. The people are so friendly and especially Tina was a delight to deal with. The furniture is so well priced and of a good quality.

We shopped around for weeks looking for the best deal for outdoor chairs. The piccolo chairs are beautiful and you can tell it’s good quality when you sit on it. Best part was the price which was significantly cheaper than many other options. Really nice customer service as well! Definitely recommend

Great service and great prices, very happy, thank you Halil and Jose

Great service and great prices, very happy, thank you Halil and Jose

Lavita’s staff,Yasmin, is so sweet and helpful. I have a wonderful shopping experience with her. I will definitely recommend her to my friends

Lavita’s staff,Yasmin, is so sweet and helpful. I have a wonderful shopping experience with her. I will definitely recommend her to my friends

Lovely staff and great products. Very happy with our outdoor furniture purchase

Lovely staff and great products. Very happy with our outdoor furniture purchase

Easy to deal with and to the point.

Good selection of sofa great service !

Good selection of sofa great service !

Tina was brilliant! Extremely helpful, knowledgeable about the products including everything with what to expect with delivery. Highly recommend Lavita Brisbane and Tina. Thank you

Tina was brilliant! Extremely helpful, knowledgeable about the products including everything with what to expect with delivery. Highly recommend Lavita Brisbane and Tina. Thank you

Thanks to Yasmin and Jody for the great service and product advice.

Thanks to Yasmin and Jody for the great service and product advice.

Great product and excellent customer service 👌 This company is highly recommended if looking for quality products that are different and a reasonable price.

Great product and excellent customer service 👌 This company is highly recommended if looking for quality products that are different and a reasonable price.

I live on the Sunshine Coast and loved the look of their outdoor furniture, to avoid the travel they organized a video chat to see and view some of the pieces before ordering! Such personalized and friendly service! Loved the range too! 😊

I live on the Sunshine Coast and loved the look of their outdoor furniture, to avoid the travel they organized a video chat to see and view some of the pieces before ordering! Such personalized and friendly service! Loved the range too! 😊

Visited the Lavita store in Salisbury and was met by Tina who provided us with all the information we needed to make a decision on an outdoor lounge set. The quality of the furniture was impressive (fabric, joinery, comfort) and the design suited our outdoor area perfectly. Tina was extremely helpful and also provided an excellent package price which saved us a few hundred dollars. Highly recommended - we will return again. Thank you.

Visited the Lavita store in Salisbury and was met by Tina who provided us with all the information we needed to make a decision on an outdoor lounge set. The quality of the furniture was impressive (fabric, joinery, comfort) and the design suited our outdoor area perfectly. Tina was extremely helpful and also provided an excellent package price which saved us a few hundred dollars. Highly recommended - we will return again. Thank you.

I wish I could rate them zero, worst customer service ever, Jose the manager that knows nothing about management or dealing with a customer, after buying a set of furniture and waiting for 7 weeks we still haven't received our furniture or even a single phone call to let us know it will be delayed, we have waited so long and after 7 weeks when we call up to follow up this guy Jose has the nerve to abuse us and tell us he doesn't get paid enough to deal with the issue and hangs up on us after abusing me and my wife, who does that?! You should be mopping the floor, I don't know how you got a management role, I hope people read this and think twice before dealing with them or fall for their empty promises because after you paid them they will be done with you and your services or requirements doesn't matter nomore, you would only get abused by contacting them, I will make sure I will follow this up by fair trading and the head office as well.

I wish I could rate them zero, worst customer service ever, Jose the manager that knows nothing about management or dealing with a customer, after buying a set of furniture and waiting for 7 weeks we still haven't received our furniture or even a single phone call to let us know it will be delayed, we have waited so long and after 7 weeks when we call up to follow up this guy Jose has the nerve to abuse us and tell us he doesn't get paid enough to deal with the issue and hangs up on us after abusing me and my wife, who does that?! You should be mopping the floor, I don't know how you got a management role, I hope people read this and think twice before dealing with them or fall for their empty promises because after you paid them they will be done with you and your services or requirements doesn't matter nomore, you would only get abused by contacting them, I will make sure I will follow this up by fair trading and the head office as well.

Really excellent service from the online chat to the call from the sales person. The delivery was also great, on time and the driver was friendly and helpful. Highly recommend their products as well.

Great service and advice from Tina on the type of outdoor furniture that would best suit the conditions in which we would use it. Very happy with our purchase.

Great service and advice from Tina on the type of outdoor furniture that would best suit the conditions in which we would use it. Very happy with our purchase.

Awesome service and assistance. Couldn’t have asked for more! Thanks so much.

Awesome service and assistance. Couldn’t have asked for more! Thanks so much.

Tina was extremely help and had excellent customer service skill over the phone. She was happy to answer all my questions and got back to with straight away.

Tina was extremely help and had excellent customer service skill over the phone. She was happy to answer all my questions and got back to with straight away.

not delivery on date and not available [email protected] what is told me contact email I cannot trust this situation.

not delivery on date and not available [email protected] what is told me contact email I cannot trust this situation.

Easy ordering for a great outdoor lounge. Delivery guys John and Oscar were great and very flexible trying to deliver when it suited me and asap.

Easy ordering for a great outdoor lounge. Delivery guys John and Oscar were great and very flexible trying to deliver when it suited me and asap.

Fantastic service. Was a bit of a mix up with the delivery (which was not their fault but the supplier sending the wrong stock). They were very apologetic and had it sorted quickly for us. The real measure of good customer service is how they handle things when they do go wrong. Ten out of ten for customer service and quality product.

Fantastic service. Was a bit of a mix up with the delivery (which was not their fault but the supplier sending the wrong stock). They were very apologetic and had it sorted quickly for us. The real measure of good customer service is how they handle things when they do go wrong. Ten out of ten for customer service and quality product.

Well designed furniture and super comfortable for outdoor suites. Helpful service in the shop.

Well designed furniture and super comfortable for outdoor suites. Helpful service in the shop.

Great quality furniture at affordable prices. Will definitely buy from them again.

Great quality furniture at affordable prices. Will definitely buy from them again.

Excellent service and willing to help out with our tight delivery before Christmas. We love our new outdoor setting and couldn't be happier with the whole experience. Would definitely recommend.

Excellent service and willing to help out with our tight delivery before Christmas. We love our new outdoor setting and couldn't be happier with the whole experience. Would definitely recommend.

Excellent service and great design!

Excellent service and great design!

Andrew was very helpful and knowledgeable about the product he was selling.

Andrew was very helpful and knowledgeable about the product he was selling.

Tina was highly knowledgeable, patient and helpful as she guided our decisions around design choices, colours and the many options available. Five star service and I would absolutely recommend her and Lavita.

Tina was highly knowledgeable, patient and helpful as she guided our decisions around design choices, colours and the many options available. Five star service and I would absolutely recommend her and Lavita.

Jose at Lavita Furniture was a huge help when we were choosing our outdoor setting. We love the Noosa Chaise with sumbrella material which means it can be outside with no cover. Lavitas service was friendly and efficient

Jose at Lavita Furniture was a huge help when we were choosing our outdoor setting. We love the Noosa Chaise with sumbrella material which means it can be outside with no cover. Lavitas service was friendly and efficient

Absolutely first class customer service … I haven't experienced customer service quite like it for many, many years anywhere else. Halil and Hose went over and above to ensure that all of my questions were answered and gave me invaluable and honest advice. This product is outstanding.

Tina was super helpful and encouraged me to find out the lift size in my new apartment to ensure that the sofa would fit. Lavita is a a great place to go to buy furniture

Tina was super helpful and encouraged me to find out the lift size in my new apartment to ensure that the sofa would fit. Lavita is a a great place to go to buy furniture

Full stars to Ben the delivery man extrodineer from Brisbane. This young gentleman goes above and beyond to ensure a delivery of goods can be achieved for his customer. I believe he started when we were all still sleeping and finished close to dinner time just so that everyone could have their goods prior to Christmas. Lucky was I that he was on the job! My outdoor lounge is fantastic too. Thanks Ben , Shane, Tina and team at Lavita Brisbane. 😊

Full stars to Ben the delivery man extrodineer from Brisbane. This young gentleman goes above and beyond to ensure a delivery of goods can be achieved for his customer. I believe he started when we were all still sleeping and finished close to dinner time just so that everyone could have their goods prior to Christmas. Lucky was I that he was on the job! My outdoor lounge is fantastic too. Thanks Ben , Shane, Tina and team at Lavita Brisbane. 😊

I purchased Bondi outdoor setting about 6 months ago, very expensive for the quality I received, the legs are loped sided, the fabric is cheap and tacky. Very uncomfortable to seat on, the seating cheaply made. NOT HAPPY AT ALL. BUYER BEWARE

I purchased Bondi outdoor setting about 6 months ago, very expensive for the quality I received, the legs are loped sided, the fabric is cheap and tacky. Very uncomfortable to seat on, the seating cheaply made. NOT HAPPY AT ALL. BUYER BEWARE

We have been looking for outdoor furniture of a high quality for a while. We went and had a look at Lavita Furniture and was amazed at the quality of the Sunbrella range. Mitch at Lavita Hallam was very helpful with our choice Mitch went above and beyond with the service and customer care we recieved. If you are looking for great furniture and service Iam proud to reccommend them. Filomena Perna

Fantastic service with a smile. Happy to negotiate on price when buying a few items. Can’t wait to get our lounge in time for summer! Many thanks!!

Fantastic service with a smile. Happy to negotiate on price when buying a few items. Can’t wait to get our lounge in time for summer! Many thanks!!

Good service and informative. We got exactly what we were looking for.

Good service and informative. We got exactly what we were looking for.

Excellent customer service and very friendly staff. Tina was very responsive and helpful with my order. It makes the process very easy when things are explained clearly.

Excellent customer service and very friendly staff. Tina was very responsive and helpful with my order. It makes the process very easy when things are explained clearly.

Very happy with our purchase here. Tina and Yasmine were so helpful and made us feel well looked after. Loved the range of sun loungers. Would definitely recommend.

Very happy with our purchase here. Tina and Yasmine were so helpful and made us feel well looked after. Loved the range of sun loungers. Would definitely recommend.

Great little shop, it will take you by surprise, worth a look if you want to buy

Great little shop, it will take you by surprise, worth a look if you want to buy

Great customer service. Great product.

Great customer service. Great product.

Jose and Halil have been wonderful through our sales experience. They have a lot of knowledge and very helpful. Thank you 🙏🏼

Jose and Halil have been wonderful through our sales experience. They have a lot of knowledge and very helpful. Thank you 🙏🏼

Very helpful and friendly staff! Fast delivery. Will definitely use again in the future.

Jose was an amazing. Great retail experience. Thank you. Will be back.

Jose was an amazing. Great retail experience. Thank you. Will be back.

Great place to to buy outdoor furniture! Jose is great, he help us to find our amazing bed for for the pool! 100% recomended

Great place to to buy outdoor furniture! Jose is great, he help us to find our amazing bed for for the pool! 100% recomended

Shopped online and called to clarify colours, suitability for placement and durability etc. Jose was knowledgeable, professional and very helpful, sending photos to confirm and answering questions to help me narrow in on my wish list. The purchasing process was easy. I haven’t received my pieces yet, so can’t comment on the quality, but feel confident. Very happy with the range of outdoor furniture and their pricing especially after having searched for months! The 5th star I’m reserving for the quality of my Piccolo outdoor porch suite and Sky lounge set with table. Muchas gracias.

Shopped online and called to clarify colours, suitability for placement and durability etc. Jose was knowledgeable, professional and very helpful, sending photos to confirm and answering questions to help me narrow in on my wish list. The purchasing process was easy. I haven’t received my pieces yet, so can’t comment on the quality, but feel confident. Very happy with the range of outdoor furniture and their pricing especially after having searched for months! The 5th star I’m reserving for the quality of my Piccolo outdoor porch suite and Sky lounge set with table. Muchas gracias.

Yasmin assisted me with an electronic purchase and she could not have been more helpful. Her responses were always prompt and she was happy to provide me with additional information. Would highly recommend.

Yasmin assisted me with an electronic purchase and she could not have been more helpful. Her responses were always prompt and she was happy to provide me with additional information. Would highly recommend.

Great service from real friendly staff and a perfect sofa at a great price . Would highly recommend

Great service from real friendly staff and a perfect sofa at a great price . Would highly recommend

Excellent service, thank you to Jose who helped us with picking our couch and great deal!!

Excellent service, thank you to Jose who helped us with picking our couch and great deal!!

These guys were so helpful and their outdoor furniture is fabulous. Great service !

These guys were so helpful and their outdoor furniture is fabulous. Great service !

Tina was very helpful and gave great advice on making the decision on which outdoor dining setting to buy. Good quality products at a reasonable price. Excellent customer service and highly recommend Lavita.👍😁

Outstanding customer service. Very helpful staff that new the products rally well. Product is excellent quality and it was a really positive experience that is rare to find with some other retailers.

Outstanding customer service. Very helpful staff that new the products rally well. Product is excellent quality and it was a really positive experience that is rare to find with some other retailers.

The best designed, quality & priced outdoor furniture in the Melbourne market (and we did our homework !). Excellent service & knowledge by Adrian at the Mt Waverley store too ! Save yourself the time & just go to Lavita furniture. Easy to get to, near Monash freeway. Manny & Sylvia (Hawthorn East)

Tina was very helpful in explaining about the furniture and offered us different options to consider. I certainly would return again.

Tina was very helpful in explaining about the furniture and offered us different options to consider. I certainly would return again.

Tina was very helpful and gave great advice on making the decision on which outdoor dining setting to buy. Good quality products at a reasonable price.

Great outdoor furniture options and fantastic service. Yasmin and Tina were super helpful sorting out everything very efficiently.

Great outdoor furniture options and fantastic service. Yasmin and Tina were super helpful sorting out everything very efficiently.

Great customer service from Yasmin, both on the phone and in store, very knowledgeable on the furniture we purchased. Such a positive shopping experience.

Great customer service from Yasmin, both on the phone and in store, very knowledgeable on the furniture we purchased. Such a positive shopping experience.

They have nice furniture, yet don’t expect excellent customer service. Was slightly disappointed as the lady sitting at the counter was busy with her mobile phone and did not provide any help

They have nice furniture, yet don’t expect excellent customer service. Was slightly disappointed as the lady sitting at the counter was busy with her mobile phone and did not provide any help

Fantastic customer service Jose

Fantastic customer service Jose

Such helpful friendly advice and fast delivery !

Such helpful friendly advice and fast delivery !

My wife & I decided to visit Lavita Outdoor Furniture shop due to the fact they stocked a lot of the Sunbrella range. Yasmin looked after us in regards to explaining the various lounges and the advantages of the Sunbrella materials. We were very happy with the range of outdoor & indoor lounges as well as the outstanding service we received from Yasmin. Highly recommended!

My wife & I decided to visit Lavita Outdoor Furniture shop due to the fact they stocked a lot of the Sunbrella range. Yasmin looked after us in regards to explaining the various lounges and the advantages of the Sunbrella materials. We were very happy with the range of outdoor & indoor lounges as well as the outstanding service we received from Yasmin. Highly recommended!

Exceptional customer service when speaking with Tina at Lavita. Whilst buying online from regional FNQ, I had many questions and Tina was always very helpful and obliging. Tina kept in touch weekly to help coordinate delivery as well. Lavita , offers modern good looking outdoor furniture at a good price. Consequently , we purchased four settings ! Thank you Tina, for your exceptional customer service.

Exceptional customer service when speaking with Tina at Lavita. Whilst buying online from regional FNQ, I had many questions and Tina was always very helpful and obliging. Tina kept in touch weekly to help coordinate delivery as well. Lavita , offers modern good looking outdoor furniture at a good price. Consequently , we purchased four settings ! Thank you Tina, for your exceptional customer service.

Fantastic customer service

Fantastic customer service

Great service, friendly staff, very helpful and excellent quality products. We are very happy with our purchases.

Great service, friendly staff, very helpful and excellent quality products. We are very happy with our purchases.

Just purchased 2 outside sunlounges from Yasmin . Friendly, knowledgeable and fabulous service, she went above and beyond to help me with delivery in time for my special visitors.

Just purchased 2 outside sunlounges from Yasmin . Friendly, knowledgeable and fabulous service, she went above and beyond to help me with delivery in time for my special visitors.

My go to furniture store for outdoor if they have what i want. Have bought from them multiple times. Great quality, good prices and awesome customer service. Had an issue recently on a purchase and they were quick to respond and resolve above my expectations.

Great quality and fantastic service. We were so pleased with our new outdoor furniture and unique accessories.

Great quality and fantastic service. We were so pleased with our new outdoor furniture and unique accessories.

Tina is a real Asset to Lavita! Tina has good customer service skills, friendly and has great listening ability . Tina helped Aaron and I with combinations of furniture to fit our outdoor space. We are so happy with our choice and Thank You Lavia for bringing in some new furniture options, as we have been to many outdoor stores and were very disappointed. Aaron and Therese

Tina is a real Asset to Lavita! Tina has good customer service skills, friendly and has great listening ability . Tina helped Aaron and I with combinations of furniture to fit our outdoor space. We are so happy with our choice and Thank You Lavia for bringing in some new furniture options, as we have been to many outdoor stores and were very disappointed. Aaron and Therese

Great service, great quality and great price. Mitch was more than helpful and guided us through the range in comfort and ease. No need to look anywhere else.

Great service, great quality and great price. Mitch was more than helpful and guided us through the range in comfort and ease. No need to look anywhere else.

Good after sales service

Good after sales service

excellent service, after sales services are really good, they listen and do what ever they can , never got disappointed using their service

excellent service, after sales services are really good, they listen and do what ever they can , never got disappointed using their service

Yasmin was extremely helpful and efficient, just the personal service you would want and expect. The outdoor furniture was by far the best we had seen. We will gladly shop there again!

Yasmin was extremely helpful and efficient, just the personal service you would want and expect. The outdoor furniture was by far the best we had seen. We will gladly shop there again!

Fantastic experience. Great furniture and service. Highly recommended.

Fantastic experience. Great furniture and service. Highly recommended.

These guys have amazing furniture and are super helpful! I ordered over the phone and the customer service is 2nd to none. If I need more outdoor furniture in the future I’ll be sure to get it from here.

These guys have amazing furniture and are super helpful! I ordered over the phone and the customer service is 2nd to none. If I need more outdoor furniture in the future I’ll be sure to get it from here.

Tina was very helpful. Great service

Tina was very helpful. Great service

Rrally disappointed Dodgy furniture company masquerading as high end . Initially good but would not trust these guys for any after sales support or help

Rrally disappointed Dodgy furniture company masquerading as high end . Initially good but would not trust these guys for any after sales support or help

Really disappointed Dodgy furniture company masquerading as high end . Initially good but would not trust these guys for any after sales support or help

Really disappointed Dodgy furniture company masquerading as high end . Initially good but would not trust these guys for any after sales support or help

Had really bad experience Dodgy furniture company masquerading as high end . Initially good but would not trust these guys for any after sales support or help

Had really bad experience Dodgy furniture company masquerading as high end . Initially good but would not trust these guys for any after sales support or help

Fantastic service and explanations on the different types of leathers and sofas

Fantastic service and explanations on the different types of leathers and sofas

Very happy with the quality of our Bondi outdoor setting and the service was great too!

Very happy with the quality of our Bondi outdoor setting and the service was great too!

Recently I purchased a gorgeous outdoor setting from Lavita Outdoor furniture in Sailsbury Brisbane. Lovely Jasmine was so helpful in every way. Very satisfying to receive old fashioned friendly service, a quality product and at a great price too!! Thank you Jasmine and Team at Lavita Sailsbury, you're doing a great job!!

The service provided by the maintenance guys is second to none, nothing was too much trouble and repair was done quickly and perfectly. Thank you

The service provided by the maintenance guys is second to none, nothing was too much trouble and repair was done quickly and perfectly. Thank you

Amazing, helpful, cheerful staff. Yasmin was great to deal with. Had exactly what I was after. Would happily recommend to anyone.

Amazing, helpful, cheerful staff. Yasmin was great to deal with. Had exactly what I was after. Would happily recommend to anyone.

I purchased the Kroes outdoor bar setting from the Mount Waverley store and was extremely happy with the costumer service I received Peter Sayce

I purchased the Kroes outdoor bar setting from the Mount Waverley store and was extremely happy with the costumer service I received Peter Sayce

The team at Lavita we’re fantastic to deal with especially Jose. They were quick to respond to my enquiry, even helping me after hours. The whole process was very slick and not to forget the amazing quality of the lounge we purchased. Can’t wait to get it in situ!! Thanks team.

Very hard to deal with, when something goes wrong. terrible . My problem still hasn’t been solved .. Jose is very rude and disrespectful.

A big thanks to Yasmin from the Salisbury store for all of her help with my outdoor furniture packages. Yasmin helped colour match my furniture when buying online by sending me images of the furniture collected together which was a massive help, through my multiple dealings she has been both friendly and efficient and displays great knowledge on all the products on offer, a true asset to the Lavita team. Thanks again Yasmin :)

A big thanks to Yasmin from the Salisbury store for all of her help with my outdoor furniture packages. Yasmin helped colour match my furniture when buying online by sending me images of the furniture collected together which was a massive help, through my multiple dealings she has been both friendly and efficient and displays great knowledge on all the products on offer, a true asset to the Lavita team. Thanks again Yasmin :)

Found this company on google. Great website with loads of different furniture options. Went to the store and customer service was excellent! Ordered some outdoor furniture with a two week delivery date-was expecting to have to wait at least six. Highly recommend this company! Troy was particularly helpful with measurements and product information.

Found this company on google. Great website with loads of different furniture options. Went to the store and customer service was excellent! Ordered some outdoor furniture with a two week delivery date-was expecting to have to wait at least six. Highly recommend this company! Troy was particularly helpful with measurements and product information.

Had a fantastic experience today at Lavita. Too many choices to choose from! Our sales man Adrian at the Mt Waverley store was very helpful with any information we needed! We will definitely be back. 10/10

Had a fantastic experience today at Lavita. Too many choices to choose from! Our sales man Adrian at the Mt Waverley store was very helpful with any information we needed! We will definitely be back. 10/10

Decorating our alfresco was made easy with the team at lavita. Great customer service.

Decorating our alfresco was made easy with the team at lavita. Great customer service.

Great service, got all the info I needed without any pressure to buy.

Great service, got all the info I needed without any pressure to buy.

Great service from Adrian at the My Waverly showroom. Very knowledgeable and helpful! All the furniture is beautiful, so hard to decide !

Great service from Adrian at the My Waverly showroom. Very knowledgeable and helpful! All the furniture is beautiful, so hard to decide !

Amazing customer service. Just like the good ol days. I’m a senior person and compliment great customer service. 10/10 to this company. Thank you

Amazing customer service. Just like the good ol days. I’m a senior person and compliment great customer service. 10/10 to this company. Thank you

Accidentally pushed one star review. But this stores customer service is five stars defiantly.

Accidentally pushed one star review. But this stores customer service is five stars defiantly.

Great service and excellent products.. will definitely shop here again!!! Highly recommended!!!

Great service and excellent products.. will definitely shop here again!!! Highly recommended!!!