Argento Large 7-piece Outdoor Dining Set

Standard Warranty

Lavita Outdoor's Standard Warranty is subject to the product being cared for in accordance with the relevant care and maintenance guides. Materials and components that form part of your product are warranted against failure due to material and manufacturing faults, as outlined in the table below.

	Coverage	Period
Aluminium Frame	Loss of structural integrity to the frame as a result of a manufacturing or material defect, except where stated in Exclusions.	2 Years
PE Wicker	Loss of structural integrity to the wicker as a result of a manufacturing or material defect, except where stated in Exclusions.	2 Years
Poly-wood	Loss of structural integrity to the poly-wood as a result of a manufacturing or material defect, except where stated in Exclusions.	1 Years

How to Lodge A Claim

Our Customer Support Team are able to assist with any issues you may experience with your purchase. To lodge a claim, please notify Lavita Outdoor of the defect within 7 days of the defect occurring by either telephone (02) 9114 6680 or by email to [email protected].

The following details will be required when lodging a claim for assessment:

• Your order number
• A list of the product/s or component/s affected
• A description of the defect that has occurred
• Photographs showing the location of the defect on the product/s or component/s, as well as a close up photo showing the issue in detail

At times, further information may be required to accurately assess a claim. In order to expedite this process, please respond promptly to all requests made by our Customer Support Team.

Lavita Outdoor reserves the right to determine whether a part has failed due to a defect or wear and tear and whether a product or component should be repaired or replaced. Any repair or replacement under this warranty is limited to the defective part/s only.

Warranty Exclusions

Lavita Outdoor's Standard Warranty does not apply to products sold as seconds, floorstock or clearance, repaired products, or products with a defect which has been drawn to the customer’s attention before purchase. Additionally, the following warranty exclusions will apply if the product or component:

• has not been directly purchased through Lavita Outdoor
• is no longer located in Australia
• has been modified or repaired without prior authorisation
• has had tags or serial numbers removed
• has been mishandled or used inappropriately, or in a manner which may be deemed abnormal to its prescribed use
• has not been properly cared for and maintained
• has become defective or damaged due to pets
• has become defective or damaged due to spills including acid, solvent, dyes and other corrosive materials
• has become defective or damaged as a result of fading, burns, bleaching, stains or UV damage by way of sunlight, chemicals, other materials or other natural phenomena (unless stated otherwise)
• has become defective or damaged due to misuse, commercial use, improper handling or in a manner which is greater than, or exceptional to normal domestic use

Defects which arise as the result of normal wear and tear will not be covered. Any defect which has already been explained or described at the point of purchase will not be covered. Characteristics and properties of natural materials including leather, fabric, timber, stainless steel and aluminium among others are not considered to be defects, and form part of this exclusion.

This warranty is not transferable. It is limited to the original purchaser specified in the original sales order at the original delivery address.

To benefit under this warranty, the purchaser must formalise a claim with Lavita Outdoor in writing, clearly describing the issue within 7 days of the defect occurring.

Australian Consumer Rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Please visit https://consumer.gov.au/consumers-and-acl for more information.

Brushed Aluminium

Why Brushed Aluminium? Brushed Aluminium is Highly durable, Increased longevity, Lightweight, Easy to clean, Low maintenance

This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Blemishes, Abrasion resistance

	Before applying any cleaning agent, including recommended agents, test in a small out of the way area
	Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to spotting and staining
	Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife
	Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials
	Anodised aluminium requires a mildly abrasive touch and only a mild cleaning solution for general upkeep

	Don’t hose down your furniture during periods of extreme heat; sudden temperature changes may cause stress on a material which can weaken it long-term
	Prolonged outdoor use in extreme weather conditions is not recommended
	Do not under any circumstances use strong solvents such as thinners or solutions containing chlorinated hydrocarbons, esters or ketones
	Abrasive cleaners or cutting compounds should not be used

PE Wicker

Why PE Wicker? PE Wicker is Highly durable, Lightweight, Easy to clean, UV, fade and water resistant, Environmentally-friendly, Low maintenance

This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Blemishes, Abrasion resistance, Colour fastness, Scent

	Before applying any cleaning agent, including recommended agents, test in a small out of the way area
	Wipe down surfaces regularly to prevent buildup of excess dirt, dust, salt or chlorine, which may lead to damage
	Cover furniture when not in use to prevent damage from inclement weather, leaf mulch, sap and wildlife
	Consider furniture placement and avoid areas that are likely to cause excessive build up of corrosive materials

	Don’t hose down furniture during periods of extreme heat
	Sudden temperature changes may cause stress on a material which can weaken it long-term
	Prolonged outdoor use in extreme weather conditions is not recommended

Polyurethane

Why Polyurethane? Polyurethane is Protective finish, Durable, Easy to clean, Low maintenance

This product may possess physical and technical attributes that form part of the natural characteristics of this material. Such features may include, but are not limited to: Colour variation, Texture variation, Blemishes, Abrasion resistance, Scent

	Before applying any cleaning agent, including recommended agents, test in a small out of the way area
	Wipe down surfaces regularly to prevent buildup of excess dirt and dust, which may lead to damage
	Use coasters, placemats and heat mats as appropriate to increase longevity
	Always use a chopping board when cutting food items as a knife can cause damage to the surface

	Don’t use your tabletop as a food preparation surface
	Dont place hot cups or pans direct on the surface
	Dont leave glasses on the surface in hot sun as it will act as 'magnifying glass' damaging the material.