Polywood Australia

From the moment we arrived, Matthew made us feel very comfortable with his friendly and relaxed manner. He was able to answer all our questions which helped us make a decision. We are very excited to have our outdoor piece arrive and set up.

For the store, it's by far the best in Syd, there's none that's close to the variety and customisation available here. For the staff, they're supremely aware of what they are selling. We interacted with Joel who could share all the info we wanted. Thank you!

Serg was super helpful explaining the qualities of the outdoor lounge we saw online. And then helped us decide on an outdoor umbrella as well that fit our backyard. Truly fantastic service. Delighted with our new purchase!

Purchased the Manly sunlounger set from Lydia at the Salisbury Showroom. From the moment we walked in she was helpful and knowledgeable. Would highly recommend looking at the showroom for outdoor furniture and dealing with Lydia.

Wonderful range and service. New expansion into the shire, amazingly, we were there first sale a few weeks ago when they opened.. And we’re in the database from when we bought a lounge from them 12 years ago at the other location!!! So happy.

We went to the Lavita store Mount Waverley. Jack was great his service and friendliness was fantastic. We would definitely recommend Lavita Outdoor, the products are well made with a luxurious feel at a reasonable price. We will be back!

Brendan from the new Warrawong store helped us with new outdoor sun lounges and umbrella for our new pool area. He was super patient, helpful and just a nice guy to deal with. Really enjoyed being in store and will certainly be back when we need more items.

Got a good deal on an outdoor set and the customer service was pleasant, they dont pester you as you browse and they have some quality items, we had also purchased a lounge about a year ago and its the best one we have owned.

We enjoyed our visit to the store at Auburn. The staff member who helped us was friendly and knowledgeable. She gave us space to make our decision, put no pressure on us. We bought on the day, and excited to receive our delivery

Thank you so much to Lydia & Howard at the Salisbury store for helping us order our new lounge! Great variety in store with many different options! We are so excited to get our new lounge. It will fit our space perfectly.

Wade helped me choose the perfect outdoor dining set, he gave me some great options and also gave me enough time to come to a decision. When making the choice I also had a specific request which he helped navigate. Thanks again Wade, legend.

We purchased an outdoor setting after seeing it online but had great service and a video preview of the product as we could not get to the showroom. The sales consultant Wade was so helpful and made the purchase seamless

My salesperson, Shohrat Garg, was a gem. Patient, friendly and very informative- she walked me through the entire range of possibilities that I was shopping for, wasn’t pushy AND followed up with me to make sure I was happy with all the info provided

Buying a couch last minute was stressful, but Michael made the process so much easier. He was incredibly helpful, took the time to explain the material of the couch, and made sure we understood the warranty. Great customer service!

Great service and products purchased from Lavita in Salisbury with support from John and Howard. Small issue when the good arrived which was dealt with immediately and sorted within 24 hours. Very happy with the New Noosa range.

Serg was so helpful. He patiently explained the pros and cons of multiple seating options, so we feel confident in our choice. Thanks so much for helping us choose a beautiful outdoor sofa set that fits our personality and needs!

Michael has been immensely helpful and 'fantastically' professional. He explained everything patiently and made a good deal when it came to the bottomline. I am very grateful for his service, and highly recommend Lavita Seraphine 17/03/25

David was extremely helpful and professional in helping me purchasing a lounge. He went above and beyond to helping me from explaining and measuring the lounge i was interested in. Thank you for your professional service provided. Andrew.

We are so happy with the service from Sunema. She was an absolute pleasure to deal with her and went above and beyond to accommodate our need, ensuring the outdoor dining setup was perfectly suited for our alfresco area. Highly recommend!”

We went to get an outdoor lounge today at Lavita We were treated really nice by Michael He helped to choose the right longe for our area advices us on what’s best to suit our needs Thanks Micheal and was pleasure to deal with you and meet you

Peter went well and above my expectation's as a sales man and his manager Howard complimented his above exceptional service thanks to all the team and for as long as im sitting on my backside ill be thinking how great you both wete thanks again!

We were served by Cam at Lavita for an outdoor lounge. He was outstanding in his knowledge, he was polite and so friendly. He made the transaction very easy. I would purchase again from Lavita from this great experience. And the furniture is superb.

John was absolutely awesome! We found a setting that we loved but we are based in Tassy which can make it more difficult to ship! However John did everything to make it as simple as possible!! Can't wait for it to arrive!

Fantastic outdoor furniture shop. Wonderful, helpful and friendly service. Durable and well made pieces. We bought an outdoor set for our holiday home and I have been so impressed that I’m back to purchase some tables and chairs for my home in Sydney.